FREQUENTLY ASKED QUESTIONS

  1. What services does VALTRANS LIMITED provide?

We offer professional moving and transport services within the UK, including:

Residential Moves
Apartment Relocations
Office Moves
Furniture Transport
Transport of Large Items

  1. Do you offer transport services outside the UK?

Currently, VALTRANS LIMITED provides transport services exclusively within the UK (UK Only) and does not offer international shipping at this time.

  1. How can I get a quote?

You can contact us via phone or email and provide the following information:

Collection Address
Destination Address
Moving Date
Quantity and Type of Items

We will provide a transparent quote based on your specific requirements.

  1. Are there any hidden fees?

No.
VALTRANS LIMITED adheres to a transparent pricing policy; all costs are clearly outlined before the service is confirmed, ensuring there are absolutely no hidden charges.

  1. Do I need to book in advance?

We recommend booking in advance to allow us to better coordinate our vehicles and moving teams, especially during weekends and public holidays.

  1. How long does transport take?

Estimated transport times are as follows:

Within London: Same day or within 1 business day
England (excluding London): 1–2 business days
Scotland / Wales / Other Regions: 2–4 business days

Specific timings may vary depending on traffic, weather conditions, and current booking volume.

  1. Do you assist with packing items?

Yes.
Our team can provide professional packing, handling, and unpacking/placement services tailored to our clients’ needs.

  1. How do you protect fragile or valuable items?

Please inform us about such items in advance; we will implement appropriate packaging and special handling measures to ensure their safe transport.

  1. Can I cancel or change my booking?

Yes.
If you need to cancel or modify your booking, please contact us as soon as possible. Late cancellations may incur a fee.

  1. Are all services subject to a long-term contract?

No.
All services provided by VALTRANS LIMITED are one-off services; each booking constitutes a standalone service engagement.

  1. How can I contact you?

Address: 76 Baring Road, London, England, SE12 0PS
Phone: +44 7484 701915
Email: valtransserve@hotmail.com